Costa Joannica graduated as a Cum Laude with a degree in Bachelor in Secondary Education major in English. She has experienced working as an Elementary and High School teacher. She currently works as a Virtual Assistant for a Real Estate business.
I have spent the last three years developing my skills as a Financial Consultant. I have been responsible for advising strategies for clients in insurance coverage, investment planning, cash management and other areas to help them reach financial objectives.
I am a seasoned Customer Care Professional who has dealt with customers over the phone, helping them with their inquiries, as well as upselling and cross-selling products and services. I have worked with a global customer base – with the largest demographics being in the US, UK and Canada. I have also worked as a Sales Supervisor and Team Leader, ensuring sales teams reach their designated targets. Oh! And I have a typing speed of 51 wpm.
I have been successfully working as a Virtual Assistant for the past 3 years. During my work experience I have supplied exceptional customer service, data entry and lead mining, worked as a legal admin assistant, performed calendar management, taken care of social media and marketing, supplied technical support, and even transcribed! I have an Associate degree in Computer Technology Major in Multimedia Technology.
