Sarai Brazil – Technical Specialist

Hi, I am Sarai Brazil, you can call me Sai for short. I am a wife and mommy of a lovely 2-year-old daughter. I graduated from senior high school with a degree in accountancy, business, and management. I would not have thought of myself that I could be whatever I am now, nor imagined as such. But life really works in mysterious ways you could never imagine.

A few years back, while I was studying, I worked as a computer shop attendant before so I could support myself in studying. I was orphaned at the age of 13, and no one supported me but myself. In 12th grade, I tried to apply to McDonald’s near our area. Thankfully, I was hired! It’s really a blessing for me because they are accepting part-time students at that time. That is the time I’ve experienced so many things life could offer. The life between you and the supervisor that’s always giving you a hard time. The friendships. The emotional support. The life of being a top student and working student at the same time.

Between the years of 2020 and 2022, I’ve tried online selling at home. I sell different kinds of products through my Facebook account, such as make-up, fresh and frozen meats, market return groceries, etc. During my online selling journey, I have been blessed to carry and bring a baby to the world. And now, she has turned 2 on the 27th of September. Time really flies so fast!

After a year, I have tried a different path of career. I was very nervous at that time, that’s why I reviewed on the internet all the things about BPO. I studied the interview process, and practised myself many times. Then surprisingly, I passed! It didn’t take long for me to be able to adapt to a new environment. I built my experience through customer support, handling inbound and outbound calls, offering technical assistance, calendar and email management, and data entry and confidentiality. I learn fast and can cross-function within the company. I can work well with a team and with minimal supervision. Every day, I aim to set a goal for a better routine.

Being diligent in my work, goal-oriented, keen to detail, resourceful, and equipped with different sets of skills and knowledge makes me a valuable asset to a team. I want to grow further in my career and learn more skills and knowledge with your team. I aim to work remotely for me to be able to spend time with my family while providing for them as well. I believe this environment will be the best for me and my family.

For a copy of Sarai’s resume, please click here.