Rosielyn Fortich – General Virtual Assistant, Customer Service

Hi there!

I am Rosielyn Fortich, you can call me Rosie, an aspiring Virtual Assistant. I am a wife and a mother of a cute, lovely boy. I studied Bachelor of Science in Technology Communication Management at the University of Science and Technology of Southern Philippines. As I read Kara Chan’s story, I can reflect myself to her, I also would not have thought of myself as working from home, nor imagining as such. Sometimes in life you can’t be sure what will happen tomorrow. I didn’t expect that I would resign from my job because no one would look after my child. While being a fulltime mom, I thought that I could still work even if I was at home and still have a chance to be with my son and bond with my family. So, I started by attending Virtual Assistant seminars, I enrolled for Virtual Assistant trainings so that I could have a broad understanding of how to become a Virtual Assistant.

First, I actually worked for a feed mill company as a Customer Service Specialist, what I did was to enter orders from customers, invoice orders that could be released. I also coordinate with our warehouse so that I know the daily update on our inventory stocks so that I can fix schedules for my daily load outs. I also make weekly reports about the progress of sales, I also make a report if the customer has any complaints about the product and services.

Now I’m starting to look for virtual assistant jobs and what I can say is that it’s not that easy to find a client or agency because you have to show them what skills you have, and  you have to pass their assessment tests but I believe that if you just persevere and don’t lose confidence in yourself, you will be able to find a client, become part of an organisation that can give you everything you need and help you in your career and goals in life.

Working at home is one of the things I strive to achieve right now because I believe that apart from always being with my family, I can also give them a comfortable life.

My aim is to be part of the company that indulges professional growth which provides challenging and rewarding career while allowing me to utilise my knowledge and skills.

For a copy of Rosielyn’s resume please click here.