Micah Jane Penamante – Real Estate Cold Caller, Appointment Setter

Hello, my name is Micah Jane Penamante, I am a 27-year-old Business Administration graduate with a major in Financial Management. I was born and raised in the province of Quezon. I am the eldest daughter and currently the breadwinner. I am the main provider in the family after my father passed away before the pandemic. I was also the one funding my little brother’s college education. Losing my father before the pandemic was hard. He was our main provider, and we haven’t finished our college education. Still clueless about the harsh reality of life. I found solace working in a remote setup. I was able to take care of my mom while earning substantial amounts. My mother was the one who had a hard time coping with my father’s passing. In this remote setup, I was able to accompany her and be there whenever she needed someone. This has been my filial piety ever since my father passed away.

I started working from home way back in 2020. I was one of the agents under a contact centre company. It was a seasonal account or project-based account that only lasted for 3 months. I handle inbound calls from customers ordering from a catalogue. It was my job to process their order. I was also a home tutor for 2 years in our hometown, teaching kids in our neighbourhood because of the modular setup.

In October 2022, I was a virtual assistant for a year under an agency. My main role was a cold caller. I was assigned to do an outbound call and see if they would be interested in selling their property. I also handle queries and objections from the seller. Determine if these sellers are hot, warm, or cold leads. I also handle their SMS campaign. This is the same with cold calling, just to see if they would be interested in selling their property, but via text messages. In January 2024 until April 2024, I was under my second agency. They introduced me to my second client, a real estate company based in Philadelphia. I have the same role and task as my first client. They do have different tools. On my first client, they mainly used readymode, podio, roor, and reisift, while my second client used mojo dialer and dialpad. I also have experience using Go to Connect, AirCall, and Pipedrive.

I usually walk near the shores after I am done with my work. I live in a coastal area. I just have to walk for five to ten minutes, and I am already at the beach. It calms me every time I walk on our seawall.

For a copy of Micah’s resume please click here.