Merla Gale Merced – General Virtual Assistant

Greetings, I’m Gale, also known as Merla Gale Merced. I hold a degree in Business Administration from the University of San Carlos. Since the pandemic began in 2020, I’ve been working from home, which significantly improved my work-life balance and overall lifestyle. This setup also heightened my focus, productivity, and performance.

In 2007, I started my career in the BPO industry, assisting customers and clients. Over time, I advanced to the role of coordinator, where I direct, plan, and monitor day-to-day functions and work plans for businesses and clients.

Later, in 2014, I transitioned to work at our church, where I honed my management and leadership skills. I developed a clear vision and strategic plan aligned with the organisation’s mission and goals. As part of my role, I recruit, train, and mentor a team of volunteers, fostering a positive and collaborative team environment that encourages personal growth and teamwork.

Moreover, I actively cultivate and maintain relationships with key individuals, including church staff, volunteers, community leaders, and partner organisations, fostering collaboration across ministry initiatives. Responsible and efficient management of the ministry’s budget, resources, and assets is also part of my responsibilities.

I establish mechanisms to measure the effectiveness and impact of our ministry’s initiatives, preparing regular reports that highlight achievements, challenges, and future recommendations.

For me, planning ahead is crucial, ensuring alignment of strategies with the company’s or organisation’s targets and goals, and promoting proactive problem-solving to achieve our objectives.

Throughout the years, recognising the culture and atmosphere of the company holds significance. An essential element in attaining success is maintaining a positive attitude, consistently giving your best, and taking full accountability for your work in every aspect. No challenge is insurmountable when you wholeheartedly invest yourself – comprehending, asking for assistance when necessary, and ensuring timely delivery of responsibilities.

I aspire to soar, continuously learning, and acquiring skills, and knowledge. With each step I take, it refines me, enabling me to apply them to both my career and personal life.

For a copy of Merla’s resume please click here.