Joy Cuales – Administrative Assistant, eCommerce

I am Joy Bien R. Cuales, you can call me Joy.

I am a graduate of Bachelor of Science in Psychology Major in Early Childhood Education at St. Paul University Quezon City. I started working in 2014 as an admin support associate at 51 Talk English Philippines and after a year, I got my license in teaching.

I decided to work at home as a Home-Based English Teacher where I taught Chinese and Japanese students. I went back to the corporate world as a Customer Service Representative for Amazon in Alorica. My BPO work experience was exciting and full of wisdom. I have met different professionals that mentored me to be successful. That was where I also gained knowledge in different tools that I used when I started my freelancing career.

Fast forward in January 2021, I began my freelancing journey. My very first client has a Shopify store and he trained me in managing his business. From product listing, order fulfillment, communicating with the suppliers,
customer service, tracking of orders, creating marketing materials, SEO, social media management, dropshipping, and many more. He trained me and he always guided me.

My freelancing career is like a roller coaster ride, whatever job is available I grab it and I study it until I master it. I won’t stop learning and mastering my craft.

I was handling my past client’s E-Commerce businesses such as Amazon and Shopify. I’ve also worked for a client who has a real estate wholesaling business as a cold caller. I underwent in-depth training in Facebook Ads Management, Social Media Management, Amazon, and E-Commerce (Shopify).

I never stop until I make myself proud. I am doing all of these for my family and for myself as well. I want to be successful in freelancing. I want to give my clients good results. My goal is to be a rockstar virtual assistant.

I am open to future work opportunities. With the skills, experiences, and training I have, I am confident that I can be a great virtual assistant to my future clients.

For a copy of Joy’s resume please click here.