Jessie Alita – Executive Assistant, Customer Service

I have been working in the BPO industry for almost 10 years. I was a Team lead for seven years in my previous company. I have handled dozens of projects and clients for an outbound sales campaign. Through managing projects, clients, and agents, I have learned a lot of things that helped improved my self growth.

I am the type of person who always acts as a positive role model for the company. I make sure that I take responsibility and I am accountable for my ongoing professional development. I am loyal and trustworthy and take great pride in my work experiences. One of my weaknesses is that I find it difficult to ask other people for help. I want to learn on my own way. Having said that, I am the type of person who is always open to improvement. I am conscious of this weakness and I am taking positive steps to change by being more mindful when this type of situation arises. I want to work for a company where I will have more opportunities to work on new and exciting projects. I have gained a lot of skills and knowledge from my previous company and they were very supportive. But now I want to learn new skills because this will help me to progress personally and professionally.

I decided to leave my job in order to rest and be with my family, especially because my mother is sick and she needs someone to look after her. I am currently looking for a job that would allow me to work from home and earn money to sustain our needs. I bought myself a laptop and set-up my home office.

One of my friends who is working as a VA referred me to this company with a good note for a competitive job, great compensation, and a wonderful working environment. So when I was hired at VAT, it opened a lot of great opportunities for me. When they introduced Alan, the CEO, I can feel a warm welcome to the team as he is very approachable, and professional, and with his relentless support to each one of us, he helped me to learn and improve my skills in many aspects. I am so happy that I found my new home!

For a copy of Jessie’s resume please click here.