Hasim Buday – Customer Service Representative

My name is Hasim Buday and I took up the Bachelor of Science in Development Management Major in Public Affairs Management. I am happily married and I am a father of three handsome kids. I am a hardworking person and I never give up on my dreams to finish my degree.

I grew up poor and unable to afford university education. I come from a broken family and my mother is unemployed, but I still tried to proceed with my noble study. I became a university dance troupe scholar and taught students how to dance to pay for my tuition.

I worked as a Customer Service Representative after I graduated and it wasn’t easy for me. But with the help of YouTube, I studied the concept and fully became a CSR. I’m from T Mobile Account handling Billing and Sales. Here I honed my skills in numbers and marketing and most importantly my customer service skill. I also came from Doordash account as an Order Placer. The account is easy and fun because it is food industry and we often talk to restaurant representatives.

Luckily I became a Project Manager in a Non profit organization of more or less 1 year project based. I developed my work ethic and organizational skills. and I saw my professional career change.

When Covid 19 came along it was a test for all of us. We were fired from our job because our food industry account was affected. It was very difficult but my wife and I faced the test together.

We did online selling and at the same time I took the opportunity to hone and learn other skills, and with the help of YouTube tutorials and free webinars. I learned the basic concepts of virtual assistant, lead generation, social media management, social media out reach, Facebook ads management, drop shipping, graphic designs and more. Almost everything now is free. You just have to dedicate some time and effort to learn from all of these free resources. I am an avid researcher and I am addicted to learning new things.

Now I am ready to enter the virtual world where I can contribute my working experience and skills. I am collaborative and consultative person and I always believe in team work. I admit that I have weaknesses and I need everyone’s creative ideas to come up for a better solution for our clients.

I am so excited to work with you and Thank you for giving us the opportunity to serve you in these trying times.

For a copy of Hasim’s resume please click here.