Cristina H. Espiña – CSR, IT and Virtual Assistance

I’ve been with the Technical Support and Customer Service Industry for eleven years. I am a Certified Microsoft Associate. I have worked with Dell, Microsoft and HP to name a few. I have experience providing service via phone, multiple chat and email sessions. I started working as a front-line technician to SME and Team Manager.

I am trustworthy and dependable, a multi-tasker, productive and always looking for opportunities to grow.

I am new to the VA industry and eager to learn. You won’t have a hard time training me for I can easily learn. I am focused and open for new knowledge. Learning never stops. Customer Service is my passion. I find fulfillment from helping others – what’s more; to earn from it!

I’ve been working home-based for the last three years. I have the reliable tools and resources needed to be successful.

During my free time, I love to DIY. I can make unique dresses, wall art, pots and more.

Through the years, I live by these words from William Ernest Henley’s Invictus “I am the master of my fate, I am the captain of my soul”.

Hoping to work with you soon.

For a copy of Cristina’s resume please click here.