Aisyl Adajar – Bookkeeper, Virtual Assistant

Hi! I am Aisyl Adajar, a daughter, a neighbour, a friend, a colleague, and an Admin Virtual Assistant. I graduated in Electronics Engineering at Mindanao University of Science and Technology and was able to graduate with the help of my scholarship since my family is not that financially privileged to afford to send me to school. However, I did not make it a hindrance to finishing, instead, it has become my strength to overcome all the challenges I faced in life.

After graduation, I had to take my review for the licensure examination. However, due to a lack of budget, I had to find work first to sustain myself. With almost 8 years of BPO and corporate experience, I have been truly an asset to every company I have worked with. Being meticulous, well-organised, dedicated, and highly capable I give value to the client’s needs to delegate tasks so they can spend their time and effort on more important things. I am always looking forward to growth and continuous learning to continually serve my clients well using my acquired skills.

I started working as a customer service representative in one of the biggest BPO companies here in the Philippines. I handle provider services which means that we are assisting healthcare providers (doctors, clinics, and hospitals) with their inquiries regarding their patient’s insurance. It was hard, but it was fulfilling especially when you helped solve the customers’ problems. I have also experienced being a customer and technical support for an android phone company and also for an online shoe store in the US. I am highly experienced in communicating with customers via phone, chat, or email.

The corporate job I have was in a consulting firm for small to medium enterprises here locally. I worked as an associate consultant and as an Executive Assistant at the same time. I do schedules and email management and sometimes client communications via call or email. I make sure to remind him of important events or deadlines that we have to meet. I also take note of the minutes of the meeting for record purposes. Aside from being a CEO, he is also a financial advisor in one of the largest insurance companies here in the Philippines and I assist him in dealing with his clients by guiding them in filling out the forms, submitting, and following up on them regarding their lacking requirements and preparing their documents for policy delivery. We have different clients all over the island and it requires me to travel from time to time.

The most recent experience I have is as a billing department supervisor. I manage my team’s performance to make sure we are submitting bills on time and accurately. I also acted as a quality auditor, trainer & training manual maker. I am proud to say that we have been a rock star team and consistently work a good job.

My hobbies include reading books, hiking, spending time with nature, and watching videos that can help me improve my skills. I love meditating and writing in my journal as well. I also volunteer as events coordinator, in our church activities and even at weddings. Doing management and admin work has been my zone of geniuses and loving what you do is very important for an excellent quality of work.

Like most people, spending time with family has a big impact on having a good quality of life. Time is one of the love languages people have. This is what I like the most about working from home.

Lastly, I do believe we are living in an ever-changing world that’s why I always seek to grow, enhance my skills and invest myself in learning. This is how I make sure I give value to my client’s time and resources – by helping them out with the best that I can. My clients are not only employers but they are my business partners – always seeking out what is best for the company and how to help make it grow. Together, we can make things happen.

For a copy of Aisyl’s resume please click here.